Effective Date: 2025-07-16T23:00:00Z

We at Vesloo.com respect your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services.

1. Who We Are

Vesloo.com is an online community and e-commerce platform dedicated to pet lovers. Our servers and data storage are located entirely within the European Union, ensuring your personal data remains under the protection of EU laws and regulations, including the General Data Protection Regulation (GDPR).

2. What Information We Collect

We may collect the following categories of data:

  • Account Data: When you register or post in the community, we collect your username, email address, and password.
  • Order Information: If you purchase products, we collect your name, shipping address, phone number, and payment-related information (processed securely via third-party payment providers).
  • Technical Data: IP address, browser type, language, device type, and access times.
  • Usage Data: Page views, search queries, interactions with community posts or products.
  • Cookies and Tracking Technologies: To enhance your experience, analyze traffic, and ensure compliance with legal requirements.

3. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent (e.g., for optional cookies or newsletters)
  • Contractual necessity (e.g., to fulfill your orders)
  • Legal obligation (e.g., for invoicing or compliance)
  • Legitimate interests (e.g., to improve services or ensure security)

4. How We Use Your Information

  • To manage your account and enable participation in the community
  • To process and deliver your orders
  • To analyze site traffic and improve functionality
  • To send essential service communications
  • To ensure the security and stability of the platform

We do not sell your personal information to any third parties.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small data files stored on your device when you visit a website. They serve various purposes, such as remembering your preferences or enabling certain website functionalities.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for site functionality and security.
  • Preference Cookies: Remember your language or layout preferences.
  • Analytics Cookies: Help us understand how visitors use the site.
  • Marketing Cookies: (Optional) May be used to show relevant offers or promotions.

You will be given a clear choice to accept, reject, or customize your cookie preferences when you first visit the site.

5.3 Managing Cookies

You can update your cookie preferences at any time using the consent banner available at the bottom of the site. You may also configure your browser settings to block or delete cookies.

6. Data Storage & Hosting

All website data, including user content and transaction records, is stored securely within the European Union. We intentionally avoid using services hosted outside the EU to better protect your data under regional law.

7. Your Rights Under GDPR

As an EU data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate information
  • Request erasure (“right to be forgotten”)
  • Restrict or object to certain processing
  • Port your data to another service
  • Withdraw consent at any time

To exercise these rights, contact us at: vesloo.com@gmail.com

8. Data Retention

We keep your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

9. Security Measures

We implement technical and organizational safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. All communications with the site are encrypted via HTTPS.

10. Changes to This Policy

We may update this policy to reflect changes in law or platform functionality. You will be notified of any material changes. The current version will always be available on this page.

11. Contact Us

For any questions, concerns, or data-related requests, please contact us at:

vesloo.com@gmail.com